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Terms & Conditions

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Making A Purchase

Delivery Schedule

Postage and Packing

Tax Charges

Privacy Policy

Warranty

Website Pictures

Website Prices and Text Errors

Complaints

 

Making A Purchase 

Making a purchase could not be easier. You can order most products online or if you would rather you can call our sales team on 01803 852400. Used goods can be purchased online however if you prefer please call the sales team, who will be happy to help and describe the equipment condition and proceed with your order. Mifsuds Photographic Ltd does not deal in Grey imports of stock.

Once your order has been placed Mifsuds Photographic Ltd will send to you an order acknowledgement email. This is not an order confirmation or order acceptance.

Once order has been accepted and processed, payment will then be taken and you should then receive confirmation emails about payment taken and dispatch of your order.

Mifsuds Photographic will not take any payment for goods until the order is ready for dispatch, unless we have contacted you to say otherwise. 

All Prices on this website are believed to be correct when uploaded, however mistakes do happen and for this reason Errors & Omissions are excluded. In the unlikely event that an incorrect price is shown on the Web Site, Mifsuds Photographic Ltd reserves the right to not fulfill the order at that price. In such a circumstance, you will be notified, and given the choice to proceed with the order at the correct price.
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Delivery Schedule

FOR THE PROTECTION OF OUR CUSTOMERS WE WILL ONLY DELIVER TO THE CARD REGISTERED ADDRESS.

Mifsuds Photographic Ltd aim to dispatch all orders placed before 1pm Monday - Friday within a 48 hour period, this is subject to stock availability. If items are out of stock or delivery will be delayed, Mifsuds will contact you as soon as possible with options available.

Your order it will either be sent by our couriers Interlink Express. If we are supplied with a mobile phone number we can supply this to the courier and they will text you with your delivery time slot. However for some locations or goods we do prefer to use Royal Mail. If you do require your tracking number please email us at info@mifsuds.com with your name, order reference number and delivery address.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

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Postage and Packaging

Online Orders will have Free P&P to the UK Mainland (Excluding Scottish Highlands)
Mail Order Orders will have Free P&P to the UK Mailand (Excluding Scottish Highlands) if over £100 in Value
If P&P costs are to be paid they do vary depending on the weight and value of the items but the average cost is about £10.00. Although larger items of weight or value could be up to £30 to cover insurance costs. For orders outside of the UK but within Europe, Please email orders@mifsuds.com for postage cost.
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Tax Charges

All New Stock item prices shown include VAT @ 20%. There is No reclaimable VAT on Used stock purchased. We are happy to do a VAT free sale for those eligible in the Channel Islands.
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Privacy Policy

Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes
Credit Card Security Protecting Your Security: This websites does not record or hold any of your details for payment, PAYMENT PAGES are located on the World Pay website run by RBS bank which Incorporates the most up to date security methods to protect you and your details, you can be confident that this is a very secure site.

Orders are only decrypted after they reach our computer. They are not held in clear text on any web site. To ensure that your credit, debit or charge card is not being used without your consent, we may validate name, address and other personal information supplied by you during the order process against appropriate third party databases.

By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information.

You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected.

All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998. You agree that we may use personal information provided by you in the course of placing your order to conduct any appropriate fraud checks.

As part of these checks, personal information that you have provided may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

Mifsuds take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the event of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Web Site.
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Warranty

Most Used goods costing over £100 come with a 6 month warranty.

New goods are covered by Manufacturer warranty. Some manufacturers do require customer to register their product to benefit from additional warranty.

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Website Pictures

All pictures used on the site (www.mifsuds.com & www.mifsuds.co.uk) are for illustration purposes only, whilst every care is taken to provide the best images of a product, the picture used may not be a picture of that specific product and manufacturers specifications are subject to change without warning. Used stock pictures are for illustration only and are not of the product itself.
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Website Prices and Text Errors

All Prices on this website are believed to be correct when uploaded, however mistakes do happen and for this reason Errors & Omissions are excluded. In the unlikely event that an incorrect price is shown on the Web Site, Mifsuds Photographic Ltd reserves the right to not fulfill the order at that price. In such a circumstance, you will be notified, and given the choice to proceed with the order at the correct price.
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Complaints

"It is Mifsuds company policy to have all complaints in writing to avoid any confusion."
In the unlikely event that you have any complaints or comments as to our service, please contact us in writing to either:info@mifsuds.com or Mifsuds Photographic Ltd, 27-29 Bolton Street, Brixham, Devon, TQ5 9BZ Mifsuds takes complaints seriously and will be investigated as soon as they are brought to our attention. We will endeavor to rectify any problems as soon as possible.
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Trustpilot
Technical specifications for guidance only and cannot be guaranteed accurate. Errors and omissions excepted. Mifsuds.com is a trading name of Mifsuds Photographic Ltd, a company registered in England and Wales, UK Company No. 06858138.

The registered office address is 2 Bridge Farm Offices, Harberton, Totnes, Devon TQ9 7PP, United Kingdom. VAT Reg: 585 5268 01